The most common mistake of some individuals wanting to rent a storage unit is that they start the negotiation and end with a decision over the phone. T
The usual result is either their belongings went to the wrong storage facility, or it landed into an inappropriate storage unit. To prevent such a scenario, you should ensure that you were able to do the following.
Call to Establish Your First Impression
First impressions last and they can also forewarn a prospective client into making an agreement with a particular product or service provider. By calling a storage facility first before making any arrangements, you can gauge their customer service if it is the way you prefer it. People would always want friendly, respectful and competent customer support.
Call during unholy hours to test it they really have a 24-hour service. Ask for any information you want to know. This can determine their crew’s competence and reliability.
Conduct a Facility Tour
You should go personally and have a tour of the facility. This will make sure that you will not be renting a four-room storage unit for the important documents of your business. The availability of various sizes of storage units has undoubtedly a crucial role when you are on a search for a storage facility. With a tour of the facility, you will be able to choose the right kind of storage unit for your belongings.
While on a storage facility tour, you can assess the cleanliness of the whole facility and the general operations of the facility. Is there a 24-hour facility operations manager who will be the accountable officer? You should also check on the security mechanisms and other equipment needed in a storage facility.
Inquire about What You Can’t See
It is always good to hear straight from the manager about the perks and advantages you can benefit when renting a storage unit from them. You will be able to learn some perks that may not have been written in their website or brochures. Actually, you can start haggling when you are on a facility tour for some free or discounted services like transportation and use of their boxes.
While inquiring, you can also ask for some privileges and ask for remedies if you have noticed some flaws.
Prepare to Negotiate
Before signing the contract, you should have learned all pertinent facts about the facility, which can do you wonders when negotiating for the terms of the agreement. Make sure that all that you expect from the facility are in the contract to safeguard your interest.…